Cancellation & Returns
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Our publishing services cancellation policy states that any order cancelled within 24 hours will be refunded in full after deducting of processing fee.
If an order is cancelled within one month of placing the order and no work has commenced then 50% of the service order amount will be refunded.
Incase of cancellation of the product order. If the product ordered is defective or in any way damaged, a full refund or replacement of the order will be made.
The guarantee does not extend to:
• Incase the product is used
• If the product is damaged at the receivers end
• If proof of buying the product cannot be furnished.